Skip to main content

Set Up Connections

Setting up Connections
Find channels and connected apps. Read the transcript

Connections brings workspace communication channels and third-party apps together. Review what an app does and what access it requests before choosing to connect it.

Before You Begin​

  • Have the Manager role and permission to view app connections.
  • Know which workspace channel or external service you are looking for.

Find Channels and Apps​

  1. Open Connections from the sidebar. Phone and Inboxes are your workspace channels.
  2. Choose Manage to open App Connections, where third-party tools are listed.
  3. Open Active to review existing connections. Choose Directory to browse available apps and read each card's description.
  4. Choose Add on an app card to review the confirmation, including the app name and what it does. Connect only after reviewing the details and requested access.

The walkthrough stops at the confirmation. It does not authorize a vendor, connect an app, or grant scopes.

What You Should See​

You can distinguish Phone and Inboxes from external app connections, browse the app directory, and inspect a connection confirmation before proceeding.

See App Connections for setup and management. Continue with Getting Started.