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Weekly Release Notes - Week of February 5 - February 12, 2026

What's New This Week​

This week brought powerful new features that give you more control over how your assistants communicate and how your teams navigate the platform. We're particularly excited about the introduction of custom pronunciation controls, which allow you to ensure your assistants correctly pronounce industry-specific terms, names, and phrases during voice conversations.

We've also reimagined how you navigate between organizations and workspaces with an intuitive new sidebar experience. Behind the scenes, we've made significant improvements to voice call reliability and added new safeguards to prevent automation loops, ensuring your workflows run smoothly and predictably.

New Features​

Custom Pronunciation Controls​

You can now teach your voice assistants how to pronounce specific terms, names, and phrases. Organization administrators can define pronunciations that apply across your entire team, while individual users can add personal pronunciation preferences for their own calls. The system includes a preview feature that lets you hear exactly how words will sound before saving them, ensuring your assistants communicate clearly and professionally with your specific terminology.

Enhanced Organization and Workspace Navigation​

The sidebar now features an intelligent organization switcher that makes it easy to move between different organizations and their workspaces. When you search for workspaces, results are automatically grouped by organization, with your current organization pinned to the top for quick access. Organization administrators will also see direct links to organization settings right from the switcher.

Event Rule Loop Detection​

Added automatic detection and prevention of infinite loops in workflow automation rules. The system now monitors for circular event chains and stops them before they can cause problems, keeping your workflows running efficiently and preventing accidental resource consumption.

Enhanced Voice Call Playback​

Voice call recordings now use improved audio playback technology, providing better quality and more reliable performance when reviewing past conversations.

Improvements​

Voice & Call Reliability​

  • Improved connection stability for voice calls, with automatic reconnection when network interruptions occur
  • Enhanced handling of voice sessions to prevent interruptions during active calls
  • Better resource cleanup after calls complete, ensuring consistent performance
  • More reliable text-to-speech audio delivery during conversations
  • Improved handling of concurrent voice operations

Integration Improvements​

  • Better handling of contact information during member synchronization
  • Improved data validation when importing records from external systems
  • Enhanced reliability when processing phone numbers from integrations

User Interface​

  • Cleaner and more consistent pronunciation management interface
  • Improved button styling to prevent minor visual shifts during interactions
  • Better visual organization of workspace and organization selectors
  • More intuitive navigation between related settings and features

System Performance​

  • Improved stability and performance
  • Better system diagnostics and issue resolution

Bug Fixes​

  • Fixed an issue where voice calls could drop audio during network reconnections
  • Resolved a problem preventing voice text-to-speech from reconnecting after temporary disconnections
  • Corrected voice session database access that could cause call interruptions
  • Fixed voice sidebar state persistence to maintain user preferences between sessions
  • Resolved issues with recording permissions for voice operations
  • Corrected handling of phone number formatting during data imports
  • Fixed character encoding issues that could affect deployment processes

Performance Enhancements​

  • Faster voice call connection times and reduced latency
  • Quicker pronunciation audio generation
  • Better performance during high-concurrency operations

These updates are rolling out throughout the week. If you have any questions or feedback, please reach out to our support team.