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Weekly Release Notes - Week of June 11 - June 18, 2026

What's New This Week​

This week we focused on enhancing the reliability and performance of voice communications, strengthening security across the platform, and expanding administrative capabilities. We've made significant improvements to our infrastructure that ensure better uptime and faster response times during peak usage. Several enhancements to workspace management and API functionality give you more control and visibility into your operations.

Our ongoing commitment to security includes multiple protective measures deployed this week, ensuring your data remains safe while maintaining the smooth experience you expect. We've also addressed several issues that improve the overall stability of the platform.

New Features​

Workspace Audit Events​

Administrators can now access detailed audit logs for workspace-level events, providing greater transparency and compliance support for tracking configuration changes and user actions within workspaces.

Enhanced Recording Management​

Added new API endpoints for managing call recordings with improved role-based filtering and error handling, making it easier to retrieve and organize recorded interactions.

Bulk Member Operations​

Introduced the ability to create multiple workspace members simultaneously through both our SDK and command-line interface, streamlining team onboarding and management workflows.

Advanced Alert Routing​

Implemented sophisticated alert severity tagging and routing capabilities that ensure critical issues reach the right teams with appropriate urgency levels.

Improvements​

Voice Call Quality​

  • Enhanced voice call isolation to prevent audio stream interference during high-traffic periods
  • Improved handling of late-arriving transcripts to ensure conversation continuity
  • Optimized voice call setup to reduce connection errors

Performance & Reliability​

  • Improved platform resilience for more consistent uptime
  • Faster response times for common actions

Security​

  • Ongoing security and reliability hardening across the platform

User Interface​

  • Improved documentation search functionality for faster access to help resources
  • Enhanced form field assistance and validation for smoother data entry
  • Better handling of long-running operations with clearer progress indicators

API & Integration​

  • Enhanced webhook reliability with improved error handling and delivery guarantees
  • Better support for email workflow integrations
  • Improved third-party calendar integration stability

Bug Fixes​

  • Fixed an issue where archived tasks generated unnecessary configuration warnings
  • Resolved a problem with email identity mapping that could cause message routing delays
  • Corrected chat query performance issues that appeared under specific filter combinations
  • Fixed recipient handling in manual message send operations
  • Resolved inconsistencies in workflow filtering for members who never entered specific tasks
  • Corrected timezone handling in SMS usage reports
  • Fixed display issues in member journey views when filters returned empty results
  • Resolved an issue where certain form updates wouldn't properly trigger revalidation

Performance Enhancements​

  • Reduced latency in AI-powered voice and chat interactions
  • Improved response times across the application

These updates are rolling out throughout the week. If you have any questions or feedback, please reach out to our support team.