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WorkflowEscalationPolicy

@gravity-rail/sdk


@gravity-rail/sdk / WorkflowEscalationPolicy

Interface: WorkflowEscalationPolicy

Portable policy; automatic decisions do not use tool availability.

Properties​

answerNotFound?​

optional answerNotFound: boolean


includeWorkspaceRules?​

optional includeWorkspaceRules: boolean


manualToolCondition?​

optional manualToolCondition: string | null


manualToolEnabled?​

optional manualToolEnabled: boolean


notifiedMessage?​

optional notifiedMessage: string | null


offlineMessage?​

optional offlineMessage: string | null


onlineMessage?​

optional onlineMessage: string | null


pausedMessage?​

optional pausedMessage: string | null


pauseOnEscalate?​

optional pauseOnEscalate: boolean | null


routingMode?​

optional routingMode: WorkflowEscalationPolicyRoutingMode


signalTriggers?​

optional signalTriggers: ("self_harm" | "harm_to_others" | "medical_emergency" | "unsafe_situation" | "emotional_distress" | "frustration" | "requests_human")[] | null