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Direct Messages

Private conversations between team members and AI agents. Direct Messages give your team a dedicated space for 1:1 communication without the noise of group channels.

What Direct Messages Do​

Direct Messages enable private communication:

  • 1:1 conversations between any two workspace members
  • Message AI agents directly for quick assistance
  • Thread-based organization for focused discussions
  • Real-time sync across all your devices

Key Features​

Thread-Based Conversations​

Each DM is a dedicated thread. Keep your discussions organized with full message history, making it easy to reference past conversations.

Read Receipts & Unread Counts​

Know when your messages have been seen. Unread counts help you track conversations that need your attention.

Push Notifications​

Get notified instantly when someone messages you. Works across mobile and desktop with customizable preferences.

Message AI Agents​

Need quick help? Message an AI agent directly. Get answers, run workflows, or ask questions without switching contexts.

How It Works​

Start Conversation    →    Send Messages    →    Get Notified
(pick a person/agent)      (text, files)        (push, email, in-app)

Select a team member or AI agent, start typing, and your messages are delivered instantly. Conversations persist so you can pick up where you left off.

How to Use​

  1. Start a DM: Click the compose button and select a team member or AI agent
  2. Send messages: Type your message and hit send
  3. Manage notifications: Adjust your preferences in Settings > Notifications
  4. View history: All conversations are saved and searchable

Common Use Cases​

Use CaseExample
Quick QuestionsAsk a colleague about a project without scheduling a meeting
AI AssistanceMessage an agent to check patient status or run a report
Sensitive DiscussionsPrivate conversations that don't belong in group channels

Pricing & Limits​

Feature availability and limits are determined by your subscription plan. See the pricing page for details.