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Files

Store documents, images, and media that your AI assistants can reference during conversations. Upload product catalogs, policy documents, or FAQ files—and AI uses them to answer questions accurately.

What Files Do​

Files connect your content to AI:

  • Store securely with access control
  • Attach to assistants as knowledge sources
  • Process images with cropping and resizing
  • Convert documents to searchable text
  • Organize in folders for easy management

Key Features​

AI Knowledge Base​

Attach files to assistants and they reference the content during conversations. AI cites your documents, not generic answers.

Access Control​

Control who sees what:

  • Public files for logos and site assets
  • Site-linked files inherit site permissions
  • Member-only files require authentication

Image Processing​

Transform images on-demand:

  • Resize to any dimensions
  • Crop to regions
  • Convert formats (WebP, PNG, JPEG)
  • Adjust quality for performance

Document Conversion​

Convert PDFs and Word docs to text or markdown for AI processing. Complex documents become searchable, referenceable content.

How It Works​

Upload    →    Store    →    AI Access    →    Reference in Chat
(doc/image)    (secure)    (knowledge)       (accurate answers)

Upload a product manual. Attach it to your AI assistant. Now when members ask product questions, AI answers using your actual documentation.

Supported Types​

CategoryFormats
DocumentsPDF, Word, Excel, PowerPoint, Text, Markdown
ImagesJPEG, PNG, GIF, WebP, SVG
MediaMP3, WAV, MP4, AVI
CodeJS, Python, JSON, YAML, and more

Common Use Cases​

Use CaseWhat to Upload
Product SupportManuals, FAQs, spec sheets
Patient EngagementPolicies, forms, educational materials
Site BrandingLogos, favicons, hero images
TrainingOnboarding docs, procedures, guides

Pricing & Limits​

Feature availability and limits are determined by your subscription plan. See the pricing page for details.