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Integrations

Connect Gravity Rail to your existing systems—EHRs, CRMs, calendars, and custom APIs. Keep data synchronized and enable AI assistants to access external context.

What Integrations Do

Integrations connect your workspace to external systems:

  • Sync data between systems in real-time
  • Access external context in AI conversations
  • Write back to external systems from workflows
  • Calendar sync for scheduling
  • EHR connections for healthcare workflows

Integration Types

TypeExamples
NativeGoogle Calendar, eClinicalWorks, Healthie
WebhookAny HTTP API (Zapier, n8n, custom)
OAuth AppsThird-party authorized access

Available Integrations

Google Calendar

Two-way calendar sync:

  • Import availability from Google
  • Create events from workflows
  • Real-time sync

eClinicalWorks (EHR)

Healthcare data via FHIR:

  • Patient demographics
  • Appointment scheduling
  • Clinical summaries
  • HIPAA-compliant

Healthie (EHR)

Healthcare scheduling and patient management:

  • Appointment sync via calendars
  • Patient/member reconciliation
  • Provider and appointment type import
  • HIPAA-compliant

Salesforce (CRM)

CRM integration for sales and service workflows:

  • OAuth 2.0 connection to your Salesforce org
  • Member reconciliation with Contacts and Leads
  • SOQL queries and record management
  • AI assistant tools for reading and updating Salesforce data
  • Requires crm_salesforce feature flag

Coming Soon

  • Epic (EHR)
  • HubSpot (CRM/Marketing)
  • Slack, Microsoft Teams

How AI Uses Integrations

Reading external data:

AI sees from CRM that member recently purchased Product X, proactively asks about their experience.

Writing to external systems:

When appointment is booked, event created in Google Calendar and CRM updated automatically.

Healthcare (FHIR)

For healthcare workflows:

  • Patient matching via email, phone, or MRN
  • Clinical data access with patient consent
  • Appointment sync with practice management
  • HIPAA-compliant data handling

EHR integrations require Enterprise plan and implementation support.

Custom Integrations

Build your own with:

  • Outbound webhooks to push data out
  • Inbound webhooks to receive data
  • REST API for programmatic access

See Webhooks for custom HTTP integrations.

Pricing & Limits

Feature availability and limits are determined by your subscription plan. See the pricing page for details.