17 docs tagged with "voice"

Manage unknown callers and sandbox accounts — review the anonymous queue, resolve to real members, expire stale entries, and create test members.

Every field carriers verify about your business, why each one is required, and what happens after you submit.

Register the business behind your phone numbers so carriers deliver your texts and trust your calls.

Listen to recorded voice calls in chat, sync playback with the transcript, and handle PHI safely.

Create a legal business profile and review carrier registration for messaging and voice.

Control how members receive notifications — enable or disable SMS, email, and voice channels per member.

Verified calls, spam-label protection, and caller-ID name — what each one does, what it needs, and what it does not do.

Set the outgoing number, call recording, voicemail detection, and live operator transcription.

Initiate AI-powered phone calls to members as part of an automated workflow.

Give AI control over voice calls with hang up and forward capabilities.

Connect with users via AI-powered phone calls and SMS messaging.

Play a pre-recorded audio file on a phone call as part of an automated workflow.

Call and text a list, screen against your own criteria automatically, and route only the conversations that need judgement to a person.

Let the agent text the current member from canned templates or free-form messages.

Configure AI voice calls — inbound, outbound, voice models, speech recognition, interruption handling, and troubleshooting.

Build an AI-powered phone receptionist that answers calls, routes inquiries, books appointments, and handles after-hours messaging.

The list of businesses you text and call as — what the rows mean, and when you need more than one.