12 docs tagged with "voice"

Manage unknown callers and sandbox accounts — review the anonymous queue, resolve to real members, expire stale entries, and create test members.

Listen to recorded voice calls in chat, sync playback with the transcript, and handle PHI safely.

Control how members receive notifications — enable or disable SMS, email, and voice channels per member.

Workspace-wide voice defaults — default phone number, audio recording, and voicemail detection on AI-initiated outbound calls.

Connect with users via AI-powered phone calls and SMS messaging.

Initiate AI-powered phone calls to members as part of an automated workflow.

Give AI control over voice calls with hang up and forward capabilities.

Connect with your members via voice calls and SMS messaging using dedicated phone numbers with intelligent routing and automation

Play a pre-recorded audio file on a phone call as part of an automated workflow.

Configure AI voice calls — inbound, outbound, voice models, speech recognition, interruption handling, and troubleshooting.

Build an AI-powered phone receptionist that answers calls, routes inquiries, books appointments, and handles after-hours messaging.

Real-time voice conversations with AI agents using phone calls and web-based voice chat