8 docs tagged with "sms"

Manage unknown callers and sandbox accounts — review the anonymous queue, resolve to real members, expire stale entries, and create test members.

Create an automated appointment reminder workflow that contacts members via SMS and handles rescheduling requests.

Control how members receive notifications — enable or disable SMS, email, and voice channels per member.

Multi-channel notification system for alerts, escalations, and member engagement with customizable delivery preferences

Understand and configure notification rules, delivery channels, and member preferences for alerts and escalations.

Connect with your members via voice calls and SMS messaging using dedicated phone numbers with intelligent routing and automation

Send templated SMS messages to members as part of an automated workflow.

Send and receive SMS text messages with dedicated phone numbers and AI-powered conversations