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3 docs tagged with "reporting"

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Analytics & Usage Reports

Track AI, SMS, phone, voice, and member-level usage across your workspace for billing, budgeting, and cost analysis.

Experiments (A/B Testing)

Compare control and variant experiences for members with weighted assignment, CEL branching, and journey goal reporting

Metrics

Define the outcomes you care about — resolution rate, handoff rate, cohort size — and let Gravity Rail compute, chart, and export them over time.