22 docs tagged with "admin"

Track AI, SMS, phone, voice, and member-level usage across your workspace for billing, budgeting, and cost analysis.

Understand your credit balance, configure auto-reload, view invoices, and set spending limits.

The name your texts come from — what a brand is, what registering one costs, and what to expect from review.

Every field carriers verify about your business, why each one is required, and what happens after you submit.

Define when your workspace is open. Drives escalation routing, phone routing rules, and the is_business_hours variable.

Register the business behind your phone numbers so carriers deliver your texts and trust your calls.

Prepare SMS campaign copy and consent evidence, and submit the campaign for review.

Run a separate site for each of your locations under one domain you own. Publish two DNS records once, then add hosts with no further DNS work.

Where replies to automated email go, and the footer appended to outbound messages.

Pause behaviour, message templates, and notification rules used when AI hands a chat to a human.

Download individual chat transcripts as JSONL or bulk-export chats as CSV for compliance, records, and offline review.

Workspace name, slug, default language, timezone, signup code, and default assistant.

Allow Gravity Rail's Gmail, Calendar, Drive, and Sheets connections on a Google Workspace domain.

Back up, migrate, or share workspace configuration as JSON (settings only) or a single ZIP that includes files.

Find account security, organization administration, workspace settings, billing, and business registration guides.

Configure escalation notification rules and understand channel eligibility.

Find organization workspaces, members, invitations, billing, domains, phone numbers, compliance, and webhooks.

Verified calls, spam-label protection, and caller-ID name — what each one does, what it needs, and what it does not do.

Set the outgoing number, call recording, voicemail detection, and live operator transcription.

Configure Single Sign-On (SSO) with your organization's identity provider.

Find the guide for your workspace's identity, business hours, phone, email, escalation, and configuration.

The list of businesses you text and call as — what the rows mean, and when you need more than one.