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Global Search

Global search lets you jump to any resource in your workspace — sites, workflows, forms, agents, phone numbers, app connections, calendars, milestones — without navigating menus. It also surfaces navigation sections and the other organizations and workspaces you belong to.

You can open global search three ways:

MethodHow
/ keyPress / from anywhere outside a text field
Cmd+K / Ctrl+KPress Cmd+K (Mac) or Ctrl+K (Windows/Linux)
Menu search fieldOpen the top-left workspace/organization dropdown and type in the search box

Typing in the menu search field and pressing Enter, or typing a character, hands off to the full-page overlay pre-filled with what you typed.

What It Searches

Results are grouped into three categories:

  • Sections — navigation areas in the current workspace (Dashboard, Workflows, Sites, and so on)
  • Workspace resources — sites, forms (data types), workflows, phone numbers, app connections, agents, calendars, and milestones
  • Organizations & workspaces — the orgs and workspaces you belong to, matched by name or slug

Results appear as each category resolves, so you'll see some results almost immediately while others load.

Note: Members are not included in search results. Member data may include protected health information (PHI), so this surface intentionally excludes them.

Narrowing Results

A filter rail on the left side of the overlay shows each category with a live count. Click All to see everything, or click a category name to show only that type.

Keyboard Navigation

KeyAction
/ Move up or down through results
EnterOpen the selected result
EscClose the search overlay

The first result is pre-selected when the overlay opens, so you can often type a few characters and press Enter without touching the mouse.

  • Workflows — Navigate directly to a workflow from search
  • Sites — Jump to a site without using the sidebar
  • Organizations — Switch between orgs and workspaces from search