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3 docs tagged with "analytics"

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Analytics & Usage Reports

Track AI, SMS, phone, voice, and member-level usage across your workspace for billing, budgeting, and cost analysis.

Dashboards

Compose named, tabbed dashboards from widgets that surface the data most relevant to your team.

Metrics

Define the outcomes you care about — resolution rate, handoff rate, cohort size — and let Gravity Rail compute, chart, and export them over time.